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Refund Policy

RETURNS

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All sales are final. We do not offer refunds.

Please do not send your purchase back to the manufacturer.

There are certain situations where refunds are granted: (if applicable)

We only replace items if they are damaged. If you need to exchange it for the same item, send us an email at info@chicagocannabis.company.

Shipping (if applicable)
If a return is applicable to your order, you should mail your product to: 1136 S. Delano Court, Suite B201, Chicago, IL, 60605, United States.

Refunds and Exchanges (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.